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Defects and additional warranties

How to report a product defect or check additional warranty terms.

Report the problem

Provide your order reference, model and a description of the issue. Photos may help identify the component or configuration. Applicable statutory defect rights remain in force.

Commercial warranty terms

When a manufacturer or seller offers an additional warranty, the written terms identify the applicable models and the contact point.

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Product advice

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Tell us what you need, the quantity and where it should go.

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